Articles

Notes from the field.

Thoughts on software, AI, and running the systems companies actually depend on.

$12,930,300,000 Is Not a Round Number

$12,930,300,000 Is Not a Round Number

Somebody just landed a joke with a nine-figure setup cost, and got a board to sign it.

AI Needs a Human Strategy Behind It

AI Needs a Human Strategy Behind It

Meta's attempt to create an AI-driven workforce transformation ran into problems involving employee concerns, reliability, security, and communication. Reuters…

As Businesses Adopt AI, Cybersecurity Matters More Than Ever

As Businesses Adopt AI, Cybersecurity Matters More Than Ever

JPMorgan CEO Jamie Dimon launched a cross-industry effort in August involving more than 40 companies to address AI-related risks and cybersecurity threats. The…

The AI Didn't Break Out. The Door Was Open.

The AI Didn't Break Out. The Door Was Open.

If you saw July's headlines about AI models "escaping" into real companies' systems, here's the version worth your time — because the true story is more ordina…

Stop Trying to Make the Model Safe. Make the System Safe.

Stop Trying to Make the Model Safe. Make the System Safe.

If you have AI running anywhere in your business, one research finding this year should shape how you build — not because it's scary, but because it tells you …

Small Businesses Are the Soft Target

Small Businesses Are the Soft Target

If you run a small business, here's the thing we most want you to take from this piece: attackers don't pick the richest target — they pick the cheapest one to…

Blast Radius: The 20-Minute AI Permissions Audit

Blast Radius: The 20-Minute AI Permissions Audit

When a small business connects an AI tool — a chatbot, an email assistant, an agent that drafts invoices or triages support tickets — the setup conversation is…

There Is No Inside Voice

There Is No Inside Voice

If you've wired an AI agent into your email, invoicing, or hiring, you've made a quiet assumption — probably without noticing you made it: that the model can t…

Is It Safe to Ship? What the Research Says About the Security of AI-Built Apps

Is It Safe to Ship? What the Research Says About the Security of AI-Built Apps

If you've built an app with an AI builder — or you're about to bet a business on one — there's a question you need answered before real customers, real data, o…

From One-Off Fixes to Repeatable Transformation

From One-Off Fixes to Repeatable Transformation

Deliberately design structured systems and transformation programs to create sustainable business growth.

What Scalable Systems Actually Change

What Scalable Systems Actually Change

Learn the benefit of scaling growth intentionally

The Strategic Shift That Unlocks Scale

The Strategic Shift That Unlocks Scale

Learn how to scale growth

Why “Custom Software” Often Misses the Mark

Why “Custom Software” Often Misses the Mark

Learn why custom software can be problematic

Why More Software Doesn’t Fix Broken Operations

Why More Software Doesn’t Fix Broken Operations

Learn why more software doesn't solve the issue.

The Real Reason Growing Businesses Hit a Wall

The Real Reason Growing Businesses Hit a Wall

Learn what stalls growth in business.

Start by Spending Resources Intelligently

Start by Spending Resources Intelligently

Learn our recommendation for which tools are really necessary when starting up a business.

The Science of User Experience (UX)

The Science of User Experience (UX)

Discover the science behind effective UX design. Learn how expert web design drives exceptional results, from increased conversions to improved brand perceptio…

The Perfection Trap: Why "Good Enough" is Often Better in Business

The Perfection Trap: Why "Good Enough" is Often Better in Business

Tired of chasing perfection and missing deadlines? Learn how to escape the "perfection trap" and launch your projects on time and within budget.

A Guide for Selecting the Best Website Vendor

A Guide for Selecting the Best Website Vendor

Find the perfect website vendor. This guide helps you define needs, analyze budget, and evaluate key factors like experience, industry knowledge, and trust. Ch…

Web Project Mistakes: Learn From Our Experience!

Web Project Mistakes: Learn From Our Experience!

Tired of web project nightmares? Discover proven solutions to streamline your web development process, optimize budgets & deliver successful projects. Let Dial…

Green Flags: Signs of a Great Web Development Partner

Green Flags: Signs of a Great Web Development Partner

5 key factors to consider when choosing a web development partner: trust, honesty, experience, transparency, and direct communication with the development team.

Getting Your Web Development Treats While Avoiding the Tricks

Getting Your Web Development Treats While Avoiding the Tricks

Don't let your online presence become a digital disaster! Before signing any web development contract, ask these crucial questions! You can avoid common pitfal…

You Can't Go It Alone - Navigating Today's Complex Digital Landscape

You Can't Go It Alone - Navigating Today's Complex Digital Landscape

Just as we rely on mechanics to keep our cars running smoothly, we depend on internet mechanics, or engineers, to ensure our digital infrastructure functions s…

Hidden Costs of Cutting Corners: Why Quality Web Development Matters

Hidden Costs of Cutting Corners: Why Quality Web Development Matters

Learn why investing in quality can save you time, money, and reputation.

It’s Time to Sell The Studebaker

It’s Time to Sell The Studebaker

When it comes to the software you choose to run your business, there is a very real downside to thinking that what you have been doing in the past is perfectly…

Vendor Red Flags: How to Avoid Project Disasters

Vendor Red Flags: How to Avoid Project Disasters

Partnering with a professional web development team can help you avoid common project pitfalls. Learn how to spot red flags!

For Your Website Build, Need a Limited Engagement or a Long-Term Partnership?

For Your Website Build, Need a Limited Engagement or a Long-Term Partnership?

For your website build, choose between limited engagement or long-term partnership. Dialogs offers tailored solutions for sustainable, effective online presenc…

“Responsive” vs. “Mobile-Friendly”: Choosing the Right Design for Your Website

“Responsive” vs. “Mobile-Friendly”: Choosing the Right Design for Your Website

Dialogs explains the difference between "Responsive" and "Mobile-Friendly" website construction, and which method we recommend for you.

Demystifying Website Jargon: “Design” vs. “Development” for Your Small Business

Demystifying Website Jargon: “Design” vs. “Development” for Your Small Business

Dialogs explains the difference between "Design" and "Development" in building websites, and how you need both to make yours a success.

3 Crucial Questions You Must Ask When Building A Website

3 Crucial Questions You Must Ask When Building A Website

Dialogs Founder Brett Barron shares insight on the most important questions any company must ask when building a business website.